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Please specify branch you will like to register with * - Select an option - Woodbridge Bay, Port Roseau, Dominica (Woodbridge Branch)

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Address * Street address, City/Town

By sending your packages to the address in Florida provided to you at sign-up, you agree to the below mentioned terms and conditions: a) ELEMENT AGENCIES trading as “EZSHOPDOM.COM” will not be held responsible for: 1. any of your (the Customer) package(s) that are en-route from your supplier or arrives at our handling agent’s (Ship to Islands) warehouse in Florida 2. any of your (the Customer) package(s) in transit to Dominica via air or sea freight  3. any of your (the Customer) package(s) at the provider of the Customs Bond at WOODBRIDGE BAY 4. any of your (the Customer) package(s) held by Customs & Excise beyond our control b) By agreeing to our terms and conditions, you authorize ELEMENT AGENCIES as “EZSHOPDOM.COM” to clear your package(s) consigned to you, through Customs on arrival into Dominica. You also authorize us to handle your packages and all related dealings as is required by Customs law. c) ELEMENT AGENCIES *** as “EZSHOPDOM.COM” would only be responsible for your package(s) once it is in our care after clearance through Customs & Excuse at WOODBRIDGE BAY and en-route to you. d) ELEMENT AGENCIES trading as “EZSHOPDOM.COM” would not be held responsible for any of your package(s) that have been received damaged by the handling agent “Ship to Islands” warehouse in Florida. e) All package(s) shipped to the Florida address provided at sign-up are subject to, but not limited to, these Customs Duties and VAT charges on arrival to Dominica: http://www.customs.gov.dm/images/documents/HS_2017_new.pdf?type=file  f) ELEMENT AGENCIES trading as “EZSHOPDOM.COM” is not liable for and delivery delays or lost package(s) due to improper labelling on the package(s) g) Some packages may be charged on the volumetric dimension of the box and not the actual weight which is outside of our control h) You are entitled to pay the respective costs attached to each package sent to the address in Florida provided to you – given that your name or EZ number are on the package. These costs may include, but are not limited to, Freight, Insurance, VAT, Customs Duty, and Brokerage Fee.  i) $20.00 USD brokerage charge is applicable for clearance of each package into Dominica j) There are restrictions on the types of items which may be shipped to Dominica. Items prohibited from being shipped via air-freight to Dominica include, but are not limited to, the following: alcohol or any item with alcohol listed as an ingredient animal skins bamboo articles camouflage clothing or equipment cash corrosive cleaning solutions firearms, ammunition and weapons fireworks flammable liquids or solids honey lighters and matches live plants and perishables poison pressurized containers swords tear gas and pepper spray wet cell batteries illegal substances pornographic material k) ELEMENT AGENCIES trading as “EZSHOPDOM.COM” is not liable for incorrect items, incorrect quantities, incorrect sizes or any other discrepancy or error with your packages being received l) ELEMENT AGENCIES trading as “EZSHOPDOM.COM” is not liable for consequential loss such as a loss of income or business opportunity due to lost, damaged, delayed, or undelivered packages from any seller, be it through your ordering process, or via ordering placed via ELEMENT AGENCIES trading as “EZSHOPDOM.COM”. As such, we are not liable to make any reimbursements whatsoever for any of the aforementioned occurrences happening prior to packages arriving into Dominica. m) ELEMENT AGENCIES trading as “EZSHOPDOM.COM” is not responsible for the value of Duty and/or VAT charged n) The client is responsible for obtaining any special approvals that may be required to clear certain packages, for e.g. a Food and Drug stamp. ELEMENT AGENCIES trading as “EZSHOPDOM.COM” will inform you immediately if any of these are necessary.  o) As being a customer of ELEMENT AGENCIES trading as “EZSHOPDOM.COM”, you agree that you will pay all costs outlined on your invoices billed to you. All of these charges are paid up front by ELEMENT AGENCIES trading as “EZSHOPDOM.COM” on your behalf. p) All packages sent to the Florida address provided to you at sign-up must have an invoice/ value attached to it or inside the package(s) as per Customs requirement. If not, ELEMENT AGENCIES trading as “EZSHOPDOM.COM” and our shipping partners in Florida reserve the right to estimate and apply a value to your package(s). q) ELEMENT AGENCIES trading as “EZSHOPDOM.COM” and our shipping partners in Florida reserve the right to open and re-seal any and all your package(s) sent to the Florida address provided to you at sign-up to ensure compliance with Customs regulations as well as valuation purposes. r) Any package not paid for within 30 days of arrival into Dominica, will be discarded or sold without any reimbursement to you. The relevant fees sent to you via email on our invoice must be paid in full within these 30 days in order for the package(s) to be released to you, no exceptions. s) You have decided to use the services of ELEMENT AGENCIES “EZSHOPDOM by signing up for an “EZSHOPDOM.COM” account with the above-mentioned terms and conditions.

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